Shipping Policy
Order preparation time: 1—7 business days.
Once the order has been dispatched, the customer Will receive a WhatsApp notification with the tracking number.
From that moment on, personalized tracking begins directly with our team through our official WhatsApp, ensuring you are accompanied throughout the entire delivery process and that any questions are addressed immediately.
Delivery times are estimated by the courier service and may vary depending on the region.
The customer is responsible for providing an accurate shipping address and an active Phone number.
Return Policy
If the product has already been shipped, returns qualify for a 50% refund of the product's value.
The customer must notify us of their intention to return the item within 5 days of receiving the package.
The product must be returned unused, in perfect condition, and with its original packaging.
The cost of return shipping is the responsibility of the customer.
The refund Will be processed once the product has been received and its condition has been verified.